Hotel cancellation policy

  • The credit card provided on your reservation guarantees your accommodations for your requested arrival date. A valid form of payment must be provided to the hotel at the time of check-in for all hotel charges. Your credit card will not be charged prior to your arrival except in the cases outlined below.
  • Hotel reservation change/cancellations:
  • Before Wednesday, April 26, 2023 at 3:00pm Pacific Daylight Time: Changes/cancellations must be completed online by signing in to your registration and making edits, or by contacting the registration team at build@microsoft.regsvc.com.
  • Between Wednesday, April 26, 2023 at 3:00pm Pacific Daylight Time and Friday, May 5, 2023 at 5:00pm Pacific Daylight Time: No changes or cancellations can be made during this time while conference hotels review all existing reservations.
  • After Friday, May 5, 2023 at 5:00pm Pacific Daylight Time: Changes/cancellations to your hotel reservation must be handled directly with the hotel.
  • All hotel cancellations made less than 72 hours prior to check in will result in a charge of one night's stay, plus tax, to your credit card.
  • Failure to appear on the expected date of arrival will result in a charge of one night's stay, plus tax, to your credit card, in addition to the cancellation of your reservation for the remainder of the stay.